What Are Coupons?

Coupons are discount codes that customers can apply to their rentals. They're a great way to:

• Attract new customers
• Reward loyal renters
• Promote seasonal offers
• Boost slow periods

Creating a Coupon

Step 1: Navigate to Coupons

1. Log in to your dashboard
2. Click on Coupons in the sidebar menu
3. Click Create Coupon

Step 2: Set Coupon Details

Coupon Code

Create a memorable code that customers will enter:

• Use uppercase letters and numbers
• Keep it short and easy to type
• Make it relevant to the promotion

Examples:

• SUMMER20 - 20% off summer promotion
• NEWUSER10 - 10% off for new customers
• WEEKEND15 - 15% off weekend rentals

Discount Percentage

Enter the discount amount (1-100%):

• 10 = 10% off
• 25 = 25% off
• 50 = 50% off

Step 3: Save Your Coupon

Click Create Coupon to activate your discount code.

Managing Coupons

Viewing All Coupons

The Coupons page shows:

• All your active coupons
• Coupon codes and discount percentages
• Quick visual preview of each coupon

Editing a Coupon

1. Find the coupon you want to edit
2. Click Edit
3. Update the code or discount
4. Save your changes

Note: Changing a coupon code means customers with the old code can no longer use it.

Deleting a Coupon

1. Click Delete next to the coupon
2. Confirm the deletion

Deleted coupons can no longer be used by customers.

Coupon Strategies

New Customer Acquisition

Offer a first-time discount:

• WELCOME15 - 15% off first rental
• TRYGREENGOODING - 10% off

Share on social media and marketing materials.

Seasonal Promotions

Create time-limited offers:

• SPRING2024 - Spring sale
• BLACKFRIDAY - Holiday shopping
• NEWYEAR25 - New year special

Customer Retention

Reward returning customers:

• THANKYOU10 - Appreciation discount
• COMEBACK20 - Win-back offer
• LOYAL15 - Loyalty reward

Event-Based

Tie coupons to specific events:

• FILMFEST - For film festival season
• WEDDINGS - Wedding season promotion
• CONSTRUCTION - Trade show tie-in

Best Practices

Code Naming

• Be descriptive: SUMMER20 beats ABCD123
• Keep it short: Easier to remember and type
• Avoid confusion: Don't use similar codes simultaneously

Discount Amounts

• 5-10%: Small incentive, maintains margins
• 15-25%: Meaningful discount, drives action
• 30-50%: Major promotion, use sparingly

Promotion

Once created, promote your coupon:

• Share on social media
• Include in email newsletters
• Add to your website
• Print on business cards

Tracking

Monitor which coupons perform best:

• Track usage in your orders
• Note which codes drive bookings
• Retire underperforming codes

Common Questions

Can I limit how many times a coupon is used?

Currently, coupons can be used unlimited times. Consider time-limited promotions instead.

Can I create coupons for specific products?

Coupons apply to all eligible rentals. For product-specific discounts, consider adjusting the product pricing directly.

What if someone guesses my coupon code?

Use unique, hard-to-guess codes for limited promotions. For public promotions, assume the code will be shared.

Next Steps

• Create a Product
• Rent a Product