Green Gooding Privacy Policy

Last updated: December 2025

Green Gooding (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.greengooding.com, rent products through our platform, or interact with us online or in person.

We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Who We Are

Green Gooding is a circular economy rental platform that allows individuals and retailers to rent small appliances and household equipment.

We are the data controller for personal information collected through our website and services.

Contact details:

2. What Data We Collect

We may collect and process the following categories of personal data:

Information you provide directly

  • Name and contact details (email address, phone number, postal address)
  • Account login details (username, password)
  • Payment and billing information (via secure third-party processors such as Stripe)
  • Rental preferences and history
  • Feedback, reviews, or survey responses

Information we collect automatically

  • Device and browser information (IP address, operating system, browser type)
  • Usage data (pages visited, time spent on site, referral links)
  • Cookies and similar tracking technologies (see Section 8)

Information from third parties

  • Payment processors (for transaction verification)
  • Retail or peer-to-peer partners (to coordinate rentals and returns)

3. How We Use Your Data

We use your personal data to:

  • Provide and manage your rentals and orders
  • Create and maintain your user account
  • Communicate with you about bookings, updates, and support
  • Process payments securely
  • Improve our website, products, and customer experience
  • Send you optional marketing updates (with your consent)
  • Comply with legal obligations and resolve disputes

4. Legal Basis for Processing

Under GDPR, we rely on the following legal bases:

  • Contractual necessity: to provide rental services and process your bookings
  • Legitimate interests: to improve our platform and prevent fraud
  • Consent: for marketing communications and non-essential cookies
  • Legal obligation: to comply with tax, accounting, and consumer protection laws

5. Data Sharing and Disclosure

We only share your information when necessary to operate our services:

  • Retail and peer partners: to fulfill and manage rentals
  • Payment providers: to process secure payments
  • IT and analytics providers: (e.g. Google Analytics) for website performance
  • Legal authorities: if required by law or to protect our rights

We never sell your personal data.

6. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent protections.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Provide our services and fulfill transactions
  • Comply with legal obligations (e.g. accounting, tax)
  • Resolve disputes and enforce agreements

Typically, data is retained for up to 5 years after your last transaction unless legally required otherwise.

8. Cookies and Tracking

We use cookies to improve your browsing experience, analyze traffic, and understand user behavior.

You can manage or disable cookies through your browser settings or via our cookie consent banner.

See our separate Cookie Policy for details.

9. Your Data Protection Rights

Under GDPR, you have the following rights:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • Object to or restrict processing
  • Request data portability
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at [info@greengooding.com].

10. Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure servers, and restricted access to sensitive information.

11. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.

12. Updates to This Policy

We may update this Privacy Policy from time to time.

All updates will be posted on this page with a revised “last updated” date.